36 real money moments. For each one: your line, ready to say, what to say if they push back, the email ready to send, and what to do if the answer is no.
Asking for a raise · “We don’t have the budget”
They say“We just don’t have the budget this year.”
Your lineI understand budgets are tight. If the money isn’t there now, can we agree today on the number and the date it starts?
If they push backIf they say “I can’t promise anything”: then let’s agree on a review date, in writing, and what I need to show by then.
✉ By emailHi [name], thanks for being straight with me about the budget. Could we confirm in writing a review on [date], with [your number] as the target? That way we both know the plan.
If it’s a noAsk for something that isn’t salary: a one-off bonus, a training budget, extra days off or more flexibility. Those sometimes come from a different pot.
Job offers · “What are your salary expectations?”
They say“Before we go further, what are your salary expectations?”
Your lineFor a role like this, I’m looking for a base of [your number]. I’m open to talking about the full package.
If they push backIf they ask for a range: I’d rather give one clear number. If your budget is different, tell me and we’ll see.
Heads upPrepare this number before the first call. It often comes up early.
Clients · Late invoice: first reminder
The momentYour invoice was due five days ago. Nothing.
✉ By emailHi [name], a friendly reminder that invoice [number] for [amount] was due on [date]. I’ve attached it again for convenience. Could you let me know when payment will go out? Thanks.
Heads upFriendly, short, no apology. You’re not bothering them. You’re doing admin.
